FAQ

01 - WHAT PERSONAL INFORMATION IS COLLECTED?

To use certain features of the site, we may collect or you may be asked to provide your email address, name, mailing address, telephone number, billing information, gender, birth date, message and gift recipients’ names, addresses, telephone numbers and email addresses. Please see our privacy policy for more information, including how this information may be used.

02 - HOW DO I CANCEL MY ORDER?

If you wish to cancel your order, please email us at info@bornpatriotparfums.com as soon as possible. We will make every effort to accommodate your request but in some cases, we cannot cancel orders, such as orders that have already shipped.

03 - HOW DO I UNSUBSCRIBE FROM EMAILS?

Click on the Manage Your Email Preferences link at the bottom of any email communication sent by us. Choose Unsubscribe at the bottom of the page that opens.

04 - WHAT PAYMENT OPTIONS DO YOU OFFER?

We currently accept VISA, Mastercard, American Express, PayPal, Apple Pay and Klarna

05 - PROBLEM PLACING MY ORDER?

If you’re experiencing problems placing an order, please contact us on info@bornpatriotparfums.com and we’ll be more than happy to help.

06 - ARE YOUR PRODUCTS CRUELTY FREE?

All BornPatriot products will forever be cruelty-free!

07 - I'VE BEEN CONTACTED REGARDING A COLLABORATION?

Yes, once in a while we will reach out to individuals regarding a collaboration. We will only ever reach out from our official email info@bornpatriotparfums.com or official Instagram @BornpatriotParfums please do not respond to anything impersonating us.

08 - IS BORNPATRIOT IFRA COMPLIANT?

Yes, BornPatriot is IFRA-compliant, ensuring our fragrances meet the highest safety standards. We also prioritise responsibly sourced ingredients, supporting sustainable practices in the fragrance industry.

09. ARE YOUR FRAGRANCES UNISEX?

Yes — every BornPatriot fragrance is designed for everyone. Each scent is to create an emotional connection, beyond gender, so you can choose based on how it makes you feel rather than a label.

10. DO YOU PROVIDE INTERNATIONAL SHIPPING?

We are currently working on shipping solutions for the EU & Rest of the world. Please be patient with us, and you'll soon be able to discover our fragrances.